Privacy Policy
Privacy Policy
Effective Date: 11/10/2025
Last Updated: 11/10/2025
Petratide Science LLC (“Petratide Science,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with us through our SMS messaging system.
1. Collecting Personal Information
We collect personal information from you to provide and improve our products and services. This includes:
Contact Information:
Name, email address, phone number, and shipping/billing address.
Account Details:
Username, password, and order history.
Payment Information:
Processed securely through third-party payment processors such as Stripe or PayPal. We do not store full payment details.
Communications:
Messages or correspondence through email, SMS, Discord, or website contact forms.
Device and Usage Information:
IP address, browser type, operating system, and website activity collected through cookies or analytics tools.
We collect this information when you:
Place an order or create an account.Subscribe to our SMS notifications or email list.Contact us for support or general inquiries.
2. Sharing Personal Information
We do not sell or rent your personal information to third parties.
We may share limited information only with:
Service Providers:
Trusted third parties that help us operate our website, process payments, deliver orders, and provide analytics.
Legal Obligations:
When required by law, regulation, or government request.
Business Transfers:
In the event of a merger, acquisition, or sale of company assets, customer data may be transferred as part of that transaction.
All third-party partners are contractually obligated to protect your information and use it only for authorized purposes.
3. Using Personal Information
We use your personal information to:
Process and fulfill your orders.Send order confirmations, shipping updates, and receipts.Provide customer service and respond to inquiries.Improve website functionality, user experience, and marketing.Send marketing or promotional messages (only with your consent).Maintain security and prevent fraudulent activity.
4. Customers’ Rights Regarding Personal Information
You have the right to:
Access:
Request a copy of the personal information we hold about you.
Correction:
Request corrections to inaccurate or incomplete information.
Deletion:
Request that we delete your personal information (subject to legal retention requirements).
Opt Out:
Unsubscribe from marketing emails or SMS messages at any time.
To exercise these rights, please contact us at info@petratidescience.com.
5. Use of Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance. Cookies help us:
Keep your shopping cart active.Remember your preferences.Track usage for analytics and marketing.
You can disable cookies through your browser settings, though some parts of the site may not function properly without them.
6. SMS Messaging System
By providing your phone number during checkout or opt-in forms, you consent to receive text (SMS) messages from Petratide Science.
These messages may include:
Order confirmations and shipping updates.Account and customer service alerts.Special promotions, discounts, and announcements.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or email us at info@petratidescience.com
.
We do not share your phone number with third parties for their own marketing purposes.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 info@petratidescience.com
Petratide Science LLC